Gideon Arinze in Enugu
The Public Complaints Commission (PCC) has resolved 16,237 complaints in Enugu State between January and September 2026, out of the 45,721 instances obtained in the course of the interval.
The Federal Commissioner in cost of Enugu State, Edith Okoli, disclosed this Friday, throughout a press briefing in Enugu to mark the fee’s 51st anniversary in Nigeria.
Okoli, who described the fee as Nigeria’s Ombudsman, mentioned 29,484 complaints had been nonetheless beneath investigation, including that the complaints bordered on non-payment of salaries, pensions and gratuities, wrongful dismissal, land disputes, landlord-tenant disagreements, unpaid entitlements, abuse of workplace and different types of administrative injustices.
“At the commission, we continue to provide citizens with an avenue to seek redress against perceived injustice by government institutions, public officials and private organisations without paying any fee,” she mentioned.
Highlighting its achievements in Enugu State, Okoli mentioned the fee had facilitated the restoration of unpaid salaries, pensions and gratuities for a number of complainants, in addition to the reinstatement and settlement of wrongful dismissal instances.
She additionally listed the peaceable decision of land and household disputes by means of mediation, intervention in instances of abuse of workplace and denial of rights, and improved responses from authorities companies to its investigations.
“Our interventions have also helped many aggrieved individuals obtain redress without resorting to prolonged and expensive court processes,” she mentioned.
Okoli added that the fee has additionally carried out public enlightenment campaigns in markets, colleges and communities to coach residents about their rights and obtainable avenues for searching for redress.
