Onafriq, a digital funds community that operates throughout 40 African international locations, is winding down Baxi, its Nigerian agent banking business, after 5 years, following what the corporate calls a overview of its long-term technique and sustainability.
The firm stated in a press release on Friday that inflation, naira depreciation, rising working prices, decrease buying and selling volumes, margin stress, and the fast development of instantaneous account-to-account funds have made the offline agent banking business unsustainable.
Baxi was considered one of Onafriq’s massive bets on Nigeria’s offline funds financial system, constructed round the concept that an enormous agent community might convey monetary providers to prospects who nonetheless relied closely on money. However, financial situations made sustaining that community tougher.
“We entered Nigeria with conviction and commitment, but did not achieve the outcome we set out for,” Dare Okoudjou, Onafriq’s founder and chief government officer, stated. “Closing this business was a difficult decision to arrive at, one that affects colleagues, agents, and business partners across Nigeria who poured their hearts and soul into building out the Baxi network.”
Onafriq stated the choice will have an effect on staff whose roles are tied to the business. However, it didn’t disclose the variety of affected staff.
Baxi brokers have been transitioned to a different principal financial institution and requested to maneuver their funds to their most popular principal financial institution inside 30 days. Onafriq will proceed working in Nigeria as a Payment Solution Service Provider, specializing in its funds community and card issuing providers.
In 2024, the naira lost roughly 129% of its value, falling to ₦1,479 per greenback. Nigeria’s inflation price additionally reached 34.8% in December 2024, in accordance with Nigeria’s Central Bank (CBN). For a business with a big bodily community, the depreciation and inflation might imply working inputs turned dearer.
Onafriq started agent banking in Nigeria by buying Capricorn Digital in a deal announced in October 2021. At the time, Baxi had greater than 90,000 brokers and had processed greater than $1.6 billion in transactions in 2021. The acquisition was Onafriq’s route right into a cost market that also had its monetary system closely reliant on banks and money.
The plan was to make use of Baxi’s intensive bodily distribution community to attach Nigeria’s offline funds ecosystem to MFS Africa’s cross-border funds infrastructure, in accordance with the corporate. Baxi’s brokers offered cash-in and cash-out providers in addition to account opening, cash transfers, invoice funds, and different providers.
However, Nigerians’ cost behaviour started to alter as instantaneous account-to-account transfers turned extra widespread. The quantity of Internet transfers within the first half of 2024 was 11.6 billion, in contrast with the 6.3 billion for the point-of-sale (PoS) cost choice. At the identical time, competitors from fintechs, together with Moniepoint, OPay and PalmPay, started to develop and dominated the PoS agent-banking market.
Onafriq stated it’ll seek the advice of affected staff and assist them by way of the transition and proceed to honour its commitments to brokers and different stakeholders because the business winds down.
Onafriq’s exit from agent banking comes amid a pullback by some fintechs from Nigeria’s monetary providers market, squeezed by a harder funding atmosphere and rising working prices. In May, Chimoney, a cross-border funds infrastructure firm, ceased operations after struggling to boost sufficient capital to proceed operations, whereas Gigbanc introduced in July that it will wind down its business amid a tough fundraising atmosphere.
“This decision is confined to the agent banking business in Nigeria and does not represent an exit from the Nigerian market,” the corporate added within the assertion. “Onafriq Group stays robust, with continued development throughout its cross-border funds community and card issuing providers.
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